Showing posts with label focus. Show all posts
Showing posts with label focus. Show all posts
Friday, June 27, 2014
Staying Focused
New posts will continue to appear on this site for the remainder of June. After that, continue to enjoy new material at http://FrankBuck.org.
Monday, June 23, 2014
Are Interruptions Driving You Crazy?
The above paragraph is taken from Switch: How to Change Things When Change is Hard. The chapter is entitled "Tweak the Environment" and the subject is interruptions and their impact on performance. Statistics show that we are interrupted, on average, every eight minutes. Not only do we lose time due to the interruption itself, but the time to recover, to regroup our thoughts, and get back into the flow of our work can often take more time than the length of the interruption itself.
To make the problem worse, we live in a world that gives us more and different ways to interrupt each other. We carry phones in our pockets and whip them out when it is convenient for us. We give little thought to what the person on the other end of the phone call might have been doing before the phone call interrupted it. Leaders profess the merits of an "open-door policy" and at the same time bemoan they can’t get anything done due to non-stop drop-in visitors.
Let's face it, to get anything done, we have to have uninterrupted blocks of time. I have written before in this space how we can each carve uninterrupted time for ourselves. But what if you or I are the leader of the organization? What if we are in a position to tweak the environment?
Is email a help or hindrance in the culture of your workplace? If everyone is expected to check email constantly and respond ASAP, expect little work of real value to be accomplished. If, on the other hand, email is used instead of drop-in visits, email becomes a time-saver. We can check and respond to email with the ebb and flow of the day instead of responding to whoever appears at the door.
Are meetings being held simply purely for the purpose of making announcements and random information? One well-worded page can often replace a three-hour meeting. Are meetings called on the spur of the moment, teaching everyone in the office that constructing a plan for the day is an exercise in futility?
My background was educational leadership. I witnessed numerous schools where intercom announcements were made randomly throughout the day. The result was each of those announcement interrupted learning in every classroom in the building, all for the sake of administrative convenience.
Likewise, parents, family friends, and salesmen often wanted to “visit” teachers who were busy teaching students. While each visitor wanted “just a minute,” they failed to realize that “just a minute,” multiplied by the 20 students in the room, has just turned into “just 20 minutes.” Factor in the amount of time needed to recover from the “just a minute” of interruption, and an entire lesson is easily derailed.
When someone else is in charge, we are at his or her mercy to protect our time. Good policies and practices will protect our time and allow us make significant progress on worthy projects. Poor policies and practices fragment our days and try our patience.
Every good thing we do for our students is done through the dimension of time. Preventing interruptions helps us get the most out of the time we are given. Protecting the time of our colleagues helps them be more productive. We can and we must "tweak the environment." The right behaviors are then sure to follow.
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New posts will continue to appear on this site for the remainder of June. After that, continue to enjoy new material at http://FrankBuck.org.
Friday, September 06, 2013
Peter Drucker on Focus
One of my favorite books is The Effective Executive by management guru Peter Drucker. Despite its 1966 copyright date, it remains a hallmark book on time management. One of my favorite passages is this one:
"To be effective, every knowledge worker, and especially every executive, therefore needs to be able to dispose of time in fairly large chunks. To have dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours." (Page 29)
While opportunities to fragment our day increase, the fact remains that nothing of much worth is going to be accomplished without some degree of focus. How can we create the "chunks" of time in an age that so desperately tries to fragment our lives? Below are five suggestions:
To have dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours.
- Allow things to "pile up" and handle them in one group. This technique applies to such things as e-mail, voice mail, and the U.S. mail.
- Stay ahead of deadlines. When we bump up against deadlines, we are invariably causing problems for other people. Naturally, they call, e-mail, and drop by for a "status report." Staying ahead of the game eliminates the need for others to "check up" on you, and provides more time to focus on the project at hand.
- Visit other people on your own time schedule. If drop-in visits from the same few people are a problem, drop in on them first. In this way, you are doing it on your schedule. As a principal, I made it a point to be in the halls before the start of school and circulate through the building. If a teacher had a quick question, my presence coming down the hall provided the perfect opportunity. Those quick interactions in the hall reduced the number of interruptions throughout the day.
- Plan your work, and make it easy. We interrupt ourselves. We often do so by turning from the difficult job at hand to some diversion that is easier and more fun. To combat that temptation, make what is at hand easy, and hopefully make it fun as well. Break the overwhelming goal down into manageable tasks that are clearly worded. All to often, the to-do list contains items which have rolled from day to day simply because they are ambiguous. Clear up the ambiguity by making decisions and asking questions.
- Group related tasks. Grouping applies to more than e-mail and voice mail. When a few quick face-to-face meetings are needed, handle them all in a group. Go from one person to the next as you make your way through the building. Do the same with errands. Once you get in the car, go from one to the other.
Friday, August 23, 2013
Using Spare Minutes Constructively
In the last post, we talked about carving out chunks of time, allowing us to focus on something of worth. Drucker talked about being able to accomplish little with "dribs and drabs" of time. Life happens, however, and often leaves our days broken into fragments. Sometimes "dribs and drabs" are the only vehicles through which we can move forward. The ability to use those spare minutes allows us to reclaim time that would otherwise be wasted, sometimes fairly large amounts of time.
This post is one such example. On the day I composed it, our school system was in the midst of a professional development day. My role was to circulate from school to school and observe the training that was happening at each site. I knew ahead of time that my day would be spent sitting and watching. For that reason, I started the day by scanning my to-do list for items which could be done while I watched the various trainings. Writing a post on using spare minutes was actually one if the items. I changed the due date to move it to the top of the list where it would be easily seen. I grabbed a piece of paper, and off I went.
Everyone probably thought I was taking notes on the training being observed. I was, in fact, giving a goodly portion of my attention to the training. At the same time, I was writing this post which I completed in its entirety to later be keyed into this blog.
When life breaks those chunks into tiny fragments, choosing the right tasks can turn "dribs and drabs of time" into productive minutes. Other items I noticed as I scanned my list were phone calls which could be made quickly. I changed those due dates as well to move them to the top of the list. Between visiting schools, I was able to place these several calls from my BlackBerry while in the halls.
Reading material is always a good source for filling spare minutes. I have a section of my brief case reserved for reading materials. When magazines arrive, I throw them in there along with any book I happen to be reading at the time. When there is any chance that I will have down time, I either grab the briefcase or at least pull some of the reading material from it.
Nothing beats chunks of time. When life breaks those chunks into tiny fragments, choosing the right tasks can turn "dribs and drabs of time" into productive minutes.
This post is one such example. On the day I composed it, our school system was in the midst of a professional development day. My role was to circulate from school to school and observe the training that was happening at each site. I knew ahead of time that my day would be spent sitting and watching. For that reason, I started the day by scanning my to-do list for items which could be done while I watched the various trainings. Writing a post on using spare minutes was actually one if the items. I changed the due date to move it to the top of the list where it would be easily seen. I grabbed a piece of paper, and off I went.
Everyone probably thought I was taking notes on the training being observed. I was, in fact, giving a goodly portion of my attention to the training. At the same time, I was writing this post which I completed in its entirety to later be keyed into this blog.
When life breaks those chunks into tiny fragments, choosing the right tasks can turn "dribs and drabs of time" into productive minutes. Other items I noticed as I scanned my list were phone calls which could be made quickly. I changed those due dates as well to move them to the top of the list. Between visiting schools, I was able to place these several calls from my BlackBerry while in the halls.
Reading material is always a good source for filling spare minutes. I have a section of my brief case reserved for reading materials. When magazines arrive, I throw them in there along with any book I happen to be reading at the time. When there is any chance that I will have down time, I either grab the briefcase or at least pull some of the reading material from it.
Nothing beats chunks of time. When life breaks those chunks into tiny fragments, choosing the right tasks can turn "dribs and drabs of time" into productive minutes.
Monday, March 11, 2013
Shore Up Weakness or Play from Strengths?
John Maxwell's writings have inspired countless readers the world over. His positive message, wrapped in beautiful prose, makes reading his books a delight. My favorite is Maxwell's The 21 Indispensable Qualities of a Leader.
At one point in the book, John Maxwell discusses the idea of strengths versus weaknesses. In the book, he suggests how we should focus our energies:
Playing from our strengths is the opposite of what we are usually encouraged to do. In our jobs, the typical evaluation system is designed to identify our weaknesses and lead us through the formation of a plan to improve them. In the end, we may find ourselves with no glaring weaknesses, but also with no real strengths either.
Would we really encourage Tom Hanks to focus more on his mathematical skills, since he has acting pretty well mastered? Would we have had Jonas Salk spend more time working on a better bedside manner and less time perfecting a vaccine for polio? Would we encourage Nick Saban to take singing lessons and spend less time studying football film? What about encouraging Elton John to spend his time learning more about football and less time perfecting his music?
Certainly I am not in favor of overlooking flaws which significantly hinder performance. Ignoring strengths while continuously focusing on weaknesses, however, is a formula for mediocrity.
Ask people what they want from life, and "happiness" usually tops the list. It is something for which we all long, and something seen as the reward for work well-done. For most of us, we are happier when we are doing what we do well. It is also in focusing on the areas at which we excel that we are able to contribute best to the world around us.
What about our weaknesses? Can we delegate them to someone else who is strong in that area? Can you "swap out," and handle for someone else an area where you are strong and he/she is weak while that person does the same for you? Does the weakness necessarily need to be addressed at all? If the impact is not terribly negative, ignoring it may be the best alternative.
When we make our New Year's Resolutions, the exercise is typically a reminder of where we fall short rather than an examination of what we have accomplished and how we can most likely accomplish even more in the coming year.
What is it that you do well? How could you move that skill to the next level? Those two questions just may be the key to a happier and more productive time ahead for you and those whose lives you impact. "Good enough" is not good, and it's rarely enough. Each of us is capable of excellence. I think Maxwell is correct when he argues it comes as a result of playing from our strengths.
At one point in the book, John Maxwell discusses the idea of strengths versus weaknesses. In the book, he suggests how we should focus our energies:
- Focus 70% of your time and energy on strengths
- Focus 25 % on new things
- Focus 5% on weaknesses
Playing from our strengths is the opposite of what we are usually encouraged to do. In our jobs, the typical evaluation system is designed to identify our weaknesses and lead us through the formation of a plan to improve them. In the end, we may find ourselves with no glaring weaknesses, but also with no real strengths either.
Would we really encourage Tom Hanks to focus more on his mathematical skills, since he has acting pretty well mastered? Would we have had Jonas Salk spend more time working on a better bedside manner and less time perfecting a vaccine for polio? Would we encourage Nick Saban to take singing lessons and spend less time studying football film? What about encouraging Elton John to spend his time learning more about football and less time perfecting his music?
Certainly I am not in favor of overlooking flaws which significantly hinder performance. Ignoring strengths while continuously focusing on weaknesses, however, is a formula for mediocrity.
Ask people what they want from life, and "happiness" usually tops the list. It is something for which we all long, and something seen as the reward for work well-done. For most of us, we are happier when we are doing what we do well. It is also in focusing on the areas at which we excel that we are able to contribute best to the world around us.
What about our weaknesses? Can we delegate them to someone else who is strong in that area? Can you "swap out," and handle for someone else an area where you are strong and he/she is weak while that person does the same for you? Does the weakness necessarily need to be addressed at all? If the impact is not terribly negative, ignoring it may be the best alternative.
When we make our New Year's Resolutions, the exercise is typically a reminder of where we fall short rather than an examination of what we have accomplished and how we can most likely accomplish even more in the coming year.
What is it that you do well? How could you move that skill to the next level? Those two questions just may be the key to a happier and more productive time ahead for you and those whose lives you impact. "Good enough" is not good, and it's rarely enough. Each of us is capable of excellence. I think Maxwell is correct when he argues it comes as a result of playing from our strengths.
Friday, February 22, 2013
Dancing, the List, and a Whole New Resolve
You never know when a quick comment will resonate deeply with someone. Recently, Jennifer Hogan wrote the following words in her post "A Reminder and a Dancing Baby."
Lately, many days I have been feeling like I did when I had a newborn at home. Then, I would look back at the end of the extremely busy day of changing diapers, feeding, rocking, cleaning (etc!) and think... "What in the world did I get accomplished today? Anything?"
Work has been extremely busy... so much so that there has not been time to sit back and just ponder. To think about the big picture. To reflect.
At home, it's been busy, too, with the girls' basketball schedule, club volleyball practices and tournaments, and just stuff that you have to do at home (cooking, cleaning, paying bills, etc.) I know many of you can relate. Frank Buck tweeted something the other day that spoke to me...
I realized that while I normally have my daily to-do list, I had thrown it out the window with so many incoming emails and situations at work, and I have just been responding.
And it was sapping my energy.
Thank you, Frank, for your reminder.
Today is new resolve. Back to my lists of tasks, back to my new year's resolution to Win the Day. I want to look back on each day and have no regrets.
That includes dancing, too.
Jennifer's post goes on to feature a video of a dancing baby. You may enjoy checking it out.
My original tweet was a comment I made as part of a Saturday morning tweet chat. It expressed a concept that has made a difference for me. Like most everyone else, I am tempted to drift to whatever is clamoring for my attention at the moment. The world is filled with so many rabbit trails cleverly disguised as treasure. I need something to keep me focused.
The to-do list isn't about drudgery. It's about charting a course. It's about living. Sometimes, it's about dancing.
You've got today, as does everyone else. What will you do with it? Do you have a plan? Is it clear? Is it one you can't wait to begin?
Today can be a whole new resolve.
Lately, many days I have been feeling like I did when I had a newborn at home. Then, I would look back at the end of the extremely busy day of changing diapers, feeding, rocking, cleaning (etc!) and think... "What in the world did I get accomplished today? Anything?"
Work has been extremely busy... so much so that there has not been time to sit back and just ponder. To think about the big picture. To reflect.
At home, it's been busy, too, with the girls' basketball schedule, club volleyball practices and tournaments, and just stuff that you have to do at home (cooking, cleaning, paying bills, etc.) I know many of you can relate. Frank Buck tweeted something the other day that spoke to me...
I realized that while I normally have my daily to-do list, I had thrown it out the window with so many incoming emails and situations at work, and I have just been responding.
And it was sapping my energy.
Thank you, Frank, for your reminder.
Today is new resolve. Back to my lists of tasks, back to my new year's resolution to Win the Day. I want to look back on each day and have no regrets.
That includes dancing, too.
Jennifer's post goes on to feature a video of a dancing baby. You may enjoy checking it out.
My original tweet was a comment I made as part of a Saturday morning tweet chat. It expressed a concept that has made a difference for me. Like most everyone else, I am tempted to drift to whatever is clamoring for my attention at the moment. The world is filled with so many rabbit trails cleverly disguised as treasure. I need something to keep me focused.
The to-do list isn't about drudgery. It's about charting a course. It's about living. Sometimes, it's about dancing.
You've got today, as does everyone else. What will you do with it? Do you have a plan? Is it clear? Is it one you can't wait to begin?
Today can be a whole new resolve.
Wednesday, February 06, 2013
Communication: Is It Focused or Fragmented?
Communication is easy these days. With one quick e-mail or one quick phone call, you or I can transfer the thought that is in our heads to the other person.
Is that a good thing—or a bad thing—or both?
To fully answer the question, I think we have to look at the scenario from the receiving end. How many e-mails are you getting during the course of a day? How fragmented do you feel as the result of re-focusing your attention from one topic to the next? How truly significant are those e-mails?
If the author had to wait a day before sending it, would the significance still be there? Would he have thought through the problem on his own just a little more before asking you to solve it for him? How truly significant are those phone calls? Just because the person on the other end had a few spare seconds in the grocery store line and a thought in his head, does that mean the thing to do is interrupt something potentially more significant you were doing?
As I look back over my years as a school principal, one of the key elements which “worked” was the “Friday Memo.” Every week, I composed a one-page memo and placed it in the mailbox of every employee on Friday morning. On that one page was everything I needed to tell them for that week. Announcements, birthday greetings, calendar events—they were all there. What did not make it on this week’s Friday Memo waited until next week.
Save the Friday Memo throughout the year, and you had in one place everything I had told you all year long. Not sure how much a box of copy paper was going to cost when requisitioned from the central office? Look back at a Friday Memo from the fall and you find your answer.
A year into my principalship, we established e-mail accounts for our faculty and staff. The Friday Memo, however, continued to live. Why?
Even though I am a digital person and quickly latched on to the benefits of e-mail, I realized its ability to fragment communication. How well can the average person put his hands on information from e-mails or phone calls? My experience is “not very well.” E-mails tend to be fragmented bits of information. One line of substance is accompanied by a paragraph of pleasantries and an obligatory closing.
What if we were to hold off for a moment on that e-mail? What if we were to wait a day or so and include several questions in that one e-mail? What if we waited to make that phone call and called tomorrow to talk about several topics? What if other people did the same for us? What would it take for all of this to happen?
Do people intentionally fragment the time of their colleagues? Of course not. A thought comes to mind, and they use technology to get that thought off their mind before they forget it. Because thoughts occur randomly, the communication occurs equally as randomly. It happens so frequently we often think that's the way it is supposed to be.
Tools as simple as a notepad and pencil prevent the random thought from being forgotten. Those tools are our friends. They allow us to let our thoughts accumulate. They allow us to organize our thoughts. Let the results be messages fewer in number and greater in meaning.
How much more could you accomplish if your days were not fragmented? What tools do you use to keep from fragmenting the days of your colleagues?
To fully answer the question, I think we have to look at the scenario from the receiving end. How many e-mails are you getting during the course of a day? How fragmented do you feel as the result of re-focusing your attention from one topic to the next? How truly significant are those e-mails?
If the author had to wait a day before sending it, would the significance still be there? Would he have thought through the problem on his own just a little more before asking you to solve it for him? How truly significant are those phone calls? Just because the person on the other end had a few spare seconds in the grocery store line and a thought in his head, does that mean the thing to do is interrupt something potentially more significant you were doing?
As I look back over my years as a school principal, one of the key elements which “worked” was the “Friday Memo.” Every week, I composed a one-page memo and placed it in the mailbox of every employee on Friday morning. On that one page was everything I needed to tell them for that week. Announcements, birthday greetings, calendar events—they were all there. What did not make it on this week’s Friday Memo waited until next week.
Save the Friday Memo throughout the year, and you had in one place everything I had told you all year long. Not sure how much a box of copy paper was going to cost when requisitioned from the central office? Look back at a Friday Memo from the fall and you find your answer.
A year into my principalship, we established e-mail accounts for our faculty and staff. The Friday Memo, however, continued to live. Why?
Even though I am a digital person and quickly latched on to the benefits of e-mail, I realized its ability to fragment communication. How well can the average person put his hands on information from e-mails or phone calls? My experience is “not very well.” E-mails tend to be fragmented bits of information. One line of substance is accompanied by a paragraph of pleasantries and an obligatory closing.
What if we were to hold off for a moment on that e-mail? What if we were to wait a day or so and include several questions in that one e-mail? What if we waited to make that phone call and called tomorrow to talk about several topics? What if other people did the same for us? What would it take for all of this to happen?
Do people intentionally fragment the time of their colleagues? Of course not. A thought comes to mind, and they use technology to get that thought off their mind before they forget it. Because thoughts occur randomly, the communication occurs equally as randomly. It happens so frequently we often think that's the way it is supposed to be.
Tools as simple as a notepad and pencil prevent the random thought from being forgotten. Those tools are our friends. They allow us to let our thoughts accumulate. They allow us to organize our thoughts. Let the results be messages fewer in number and greater in meaning.
How much more could you accomplish if your days were not fragmented? What tools do you use to keep from fragmenting the days of your colleagues?
Tuesday, February 08, 2011
An Environment of Interruptions
In these disparate environments—cockpits and hospitals and IT workgroups—the right behaviors did not evolve naturally. Nurses weren’t “naturally” given enough space to work without distraction, and programmers weren’t “naturally” left alone to focus on coding. Instead, leaders had to reshape the environment consciously. With some simple tweaks to the environment, suddenly the right behaviors emerged. It wasn’t the people who changed, it was the situation. What looks like a people problem is often a situation problem.
The above paragraph is taken from Switch: How to Change Things When Change is Hard. The chapter is entitled "Tweak the Environment" and the subject is interruptions and their impact on performance. Statistics show that we are interrupted, on average, every eight minutes. Not only do we lose time due to the interruption itself, but the time to recover, to regroup our thoughts, and get back into the flow of our work can often take more time than the length of the interruption itself.
To make the problem worse, we live in a world that gives us more and different ways to interrupt each other. We carry phones in our pockets and whip them out when it is convenient for us. We give little thought to what the person on the other end might have been doing. We live in a culture that looks upon an "open-door policy" as a good thing.
Let's face it, to get anything done, we have to have uninterrupted blocks of time. I talked about this subject and how we can each carve uninterrupted time for ourselves in this post. But what if we are the leader of the organization? What if we are in a position to tweak the environment?
School leaders are in such a position. As a principal, we made necessary announcements at one time first thing in the morning, and then the "all call" feature of the intercom was not to be used again for the rest of the day. Every time the intercom comes on, instruction is interrupted. When a parent wanted to talk to a teacher, going into the classroom to interrupt instruction was forbidden.
Minimizing interruptions was a theme that resonated even during the summer when constructing the schedule. In elementary schools, students leave their teacher for physical education, music, and other specialties, in addition to going to lunch. Where possible, we put two specialties back-to-back, giving the teacher the largest blocks of uninterrupted time possible. the last thing we wanted was for a teacher to get his/her students back and have only 10 or 15 minutes with them before the class had to go somewhere else. Such a situation would only result in wasted time every day.
Every good thing we do for our students is done through the dimension of time. Preventing interruptions helps us get the most out of the time we are given. Protecting the time of our colleagues helps them be more productive. We can and we must "tweak the environment." The right behaviors are then sure to follow.
The above paragraph is taken from Switch: How to Change Things When Change is Hard. The chapter is entitled "Tweak the Environment" and the subject is interruptions and their impact on performance. Statistics show that we are interrupted, on average, every eight minutes. Not only do we lose time due to the interruption itself, but the time to recover, to regroup our thoughts, and get back into the flow of our work can often take more time than the length of the interruption itself.
To make the problem worse, we live in a world that gives us more and different ways to interrupt each other. We carry phones in our pockets and whip them out when it is convenient for us. We give little thought to what the person on the other end might have been doing. We live in a culture that looks upon an "open-door policy" as a good thing.
Let's face it, to get anything done, we have to have uninterrupted blocks of time. I talked about this subject and how we can each carve uninterrupted time for ourselves in this post. But what if we are the leader of the organization? What if we are in a position to tweak the environment?
School leaders are in such a position. As a principal, we made necessary announcements at one time first thing in the morning, and then the "all call" feature of the intercom was not to be used again for the rest of the day. Every time the intercom comes on, instruction is interrupted. When a parent wanted to talk to a teacher, going into the classroom to interrupt instruction was forbidden.
Minimizing interruptions was a theme that resonated even during the summer when constructing the schedule. In elementary schools, students leave their teacher for physical education, music, and other specialties, in addition to going to lunch. Where possible, we put two specialties back-to-back, giving the teacher the largest blocks of uninterrupted time possible. the last thing we wanted was for a teacher to get his/her students back and have only 10 or 15 minutes with them before the class had to go somewhere else. Such a situation would only result in wasted time every day.
Every good thing we do for our students is done through the dimension of time. Preventing interruptions helps us get the most out of the time we are given. Protecting the time of our colleagues helps them be more productive. We can and we must "tweak the environment." The right behaviors are then sure to follow.
Saturday, January 29, 2011
The Myth of Multitasking
Multitasking is a hot topic in today's society. Some see it as a way to get more done. Others see it as a way to get nothing of substance done. I recently read The Myth of Multitasking by Dave Crenshaw. For the most part, the book argues against multitasking. The take-away for me was that multitasking is OK when one or both of the tasks require little effort or brain power. Listening to music in the background while working on something of substance is an example.
Friday, January 07, 2011
What Are You Looking For? That's What You Will See...and What You Will Get
Tell me what you think about. Tell me what you focus upon. I will tell you what you are likely to see in your environment. To illustrate, follow the instructions in the following video:
To further illustrate the concept, follow the instructions in this video:
See what I mean?
You can read more about the work of Christopher Chabris and Daniel Simons on their website.
What are you looking for? That's what you will see.
What implications does this concept have on your work? On your life? On your goals?
To further illustrate the concept, follow the instructions in this video:
See what I mean?
You can read more about the work of Christopher Chabris and Daniel Simons on their website.
What are you looking for? That's what you will see.
What implications does this concept have on your work? On your life? On your goals?
Wednesday, January 13, 2010
Little Things are Big Things
One of the most rewarding experiences of my career has been mentoring those who are going down the same road I have traveled. That opportunity presents itself once again as a close colleague was recently appointed to a principalship literally overnight. During the past week, I have spent some time each day at the school in an honest effort to give this principal the kind of support that every new principal deserves yet few receive.
Seeing my colleague in action serves as a reminder of the challenge the principalship brings and the tools needed to meet that challenge. Input comes from all directions, often at the most unlikely of times. Even lunch is fair game. The requests for the principal’s time and attention are, by in large, little things. The challenge comes in handling the sheer volume of them. Now, more than ever, I am convinced that the “signature tool” is the secret to making things happen while maintaining sanity.
The “signature tool” can take many forms. It can be paper-based, such as a notepad, a loose-leaf planner, or a legal pad. It can be digital, such as a Palm or BlackBerry. Whatever form it takes, the signature is always available, must be quick, and must be easy to use. It is that trusted partner who never forgets anything and holds everything in one place. Over time, the appearance of that tool gives confidence to the observer that what is being talked about at the moment will not fall through the cracks. That little tool becomes unmistakably linked to accomplishment.
Over the last several days, a goodly share of the talk between me and my friend has included that particular idea. How and where will she record all of the requests, all of the ideas that strike while walking down the hall, and all of the positive activity that is happening in a school which already does so many things so well? How will she trap all of those “little things” while staying focused on the task at hand? We discussed the pros and cons of entry directly in the BlackBerry, initial entry on a notepad, and even the use of reQall.
During my most recent visit, a teacher walked into the principal’s office and in words which obviously came from the heart, began by saying, “I just want to tell you how much all of the little things you are doing means,” and went on to tell of how word of little things getting done was spreading into the community.
Doing little things, and doing them well, is a big thing. Virtually every task we perform is insignificant when viewed alone. Knit together, those small accomplishments move mountains.
My friend and I set up a voice mailbox, imported scores of repeating tasks into Outlook, devised needed forms, and ironed out all sorts of organizational details which will later save time for the entire faculty. Our work, however, was interrupted numerous times…by children. A child came to read to the principal, another came to show off her artwork, and another simply needed a little morale boost. This principal stopped and spent time with every one of them. A couple of minutes here. A couple of minutes there.
Little things, yet big things. Big things in the eyes of a child. Big things in shaping the direction of a school. Big things in defining a leadership style for a new principal.
I came away that day with the distinct impression that “a good place to learn and grow” just got a little better.
In the end, it is the attention to detail that makes all the difference. It's the center fielder's extra two steps to the left, the salesman's memory for names, the lover's phone call, the soldier's clean weapon. It's the thing that separates the winners from the losers, the men from the boys, and very often, the living from the dead. Professional success depends upon it, regardless of the field.
--David NoonanNote: This post originally appeared exactly two years ago today. Since that time, this school has flourished under the leadership of its principal. The 80-year-old building has never looked better. The philosophy of providing a well-rounded education is pervasive. Stakeholders of all sorts have pulled together to provide the resources needed even in the leanest of financial times. A school that calls itself, "A Good Place to Learn and Grow" continues to get better every day.
Monday, January 11, 2010
Drucker on "Focus"
Cell phones ring, visitors drop in, e-mail comes rolling across the screen. Maintaining focus can be a challenge, and the challenge is only becoming worse in this age of constant and instant availability.One of my favorite books is The Effective Executive by management guru Peter Drucker. Despite its 1966 copyright date, it remains a hallmark book on time management. One of my favorite passages is this one:
"To be effective, every knowledge worker, and especially every executive, therefore needs to be able to dispose of time in fairly large chunks. To have dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours." (Page 29)
While opportunities to fragment our day increase, the fact remains that nothing of much worth is going to be accomplished without some degree of focus. How can we create the "chunks" of time in an age that so desperately tries to fragment our lives? Below are five suggestions:
- Allow things to "pile up" and handle them in one group. This technique applies to such things as e-mail, voice mail, and the U.S. mail.
- Stay ahead of deadlines. When we bump up against deadlines, we are invariably causing problems for other people. Naturally, they call, e-mail, and drop by for a "status report." Staying ahead of the game eliminates the need for others to "check up" on you, and provides more time to focus on the project at hand.
- Visit other people on your own time schedule. If drop-in visits from the same few people are a problem, drop in on them first. In this way, you are doing it on your schedule. As a principal, I made it a point to be in the halls before the start of school and circulate through the building. If a teacher had a quick question, my presence coming down the hall provided the perfect opportunity. Those quick interactions in the hall reduced the number of interruptions throughout the day.
- Plan your work, and make it easy. We interrupt ourselves. We often do so by turning from the difficult job at hand to some diversion that is easier and more fun. To combat that temptation, make what is at hand easy, and hopefully make it fun as well. Break the overwhelming goal down into manageable tasks that are clearly worded. All too often, the to-do list contains items which have rolled from day to day simply because they are ambiguous. Clear up the ambiguity by making decisions and asking questions.
- Group related tasks. Grouping applies to more than e-mail and voice mail. When a few quick face-to-face meetings are needed, handle them all in a group. Go from one person to the next as you make your way through the building. Do the same with errands. Once you get in the car, go from one to the other.
Monday, July 06, 2009
Drucker on "Focus"
Cell phones ring, visitors drop in, e-mail comes rolling across the screen. Maintaining focus can be a challenge, and the challenge is only become worse in this age of constant and instant availability.One of my favorite books is The Effective Executive by management guru Peter Drucker. Despite its 1966 copyright date, it remains a hallmark book on time management. One of my favorite passages is this one:
"To be effective, every knowledge worker, and especially every executive, therefore needs to be able to dispose of time in fairly large chunks. To have dribs and drabs of time at his disposal will not be sufficient even if the total is an impressive number of hours." (Page 29)
While opportunities to fragment our day increase, the fact remains that nothing of much worth is going to be accomplished without some degree of focus. How can we create the "chunks" of time in an age that so desperately tries to fragment our lives? Below are five suggestions:
- Allow things to "pile up" and handle them in one group. This technique applies to such things as e-mail, voice mail, and the U.S. mail.
- Stay ahead of deadlines. When we bump up against deadlines, we are invariably causing problems for other people. Naturally, they call, e-mail, and drop by for a "status report." Staying ahead of the game eliminates the need for others to "check up" on you, and provides more time to focus on the project at hand.
- Visit other people on your own time schedule. If drop-in visits from the same few people are a problem, drop in on them first. In this way, you are doing it on your schedule. As a principal, I made it a point to be in the halls before the start of school and circulate through the building. If a teacher had a quick question, my presence coming down the hall provided the perfect opportunity. Those quick interactions in the hall reduced the number of interruptions throughout the day.
- Plan your work, and make it easy. We interrupt ourselves. We often do so by turning from the difficult job at hand to some diversion that is easier and more fun. To combat that temptation, make what is at hand easy, and hopefully make it fun as well. Break the overwhelming goal down into manageable tasks that are clearly worded. All to often, the to-do list contains items which have rolled from day to day simply because they are ambiguous. Clear up the ambiguity by making decisions and asking questions.
- Group related tasks. Grouping applies to more than e-mail and voice mail. When a few quick face-to-face meetings are needed, handle them all in a group. Go from one person to the next as you make your way through the building. Do the same with errands. Once you get in the car, go from one to the other.
Thursday, June 25, 2009
Digital Natives, Digital Immigrants
One of my summer projects is taking an online course to fulfill the requirements for a "professional learning unit," the new vehicle by which Alabama administrators renew their certificates.
One assignment asked the question, "What differences do you see between you as a student and the students of today?" Here is my reply:
I think the issue has to do more with the change in the environment than the change in the person. Students today were not genetically wired any differently than a generation ago. They are products of their environment, and it is an environment which offers far more choices than we knew as students.
I grew up with 3 TV channels (4 if the weather was just right), a radio, a turntable, one telephone in the house, and print media. Of those, the only one of them which was portable was print. In addition, only one held any type of suspense--the phone. Will it ring? If so, who will it be? The environment pretty much lent itself to focusing on the task at hand.
Contrast that scenario to the student of today who has access to over 100 channels, a go-anywhere iPod, go-anywhere cell phone (which rings, delivers text messages, and delivers e-mail), the internet, instant messaging, Facebook, MySpace, etc. The ability to take the cell phone anywhere means students are prone to being interrupted anywhere or interrupting themselves from anywhere and at any time. Curious about who may have sent an e-mail or left something on Facebook, self-interruption fragments their time.
The readings put a positive spin on "multitasking." Notice the dates--2001 and 2005. That's a long time ago in the world of technology. I did a Google search for "multitasking studies." Click the link and see if you get the same impression of what current thought says about multitasking as I did.
What all of this says to me is that time is as finite as it ever has been, yet the demands on that time grow. Our students have two choices. The first is to allow technology to be the master as they allow themselves to overwhelmed with new piece of input feeling as if there is no other choice. The results is that they do twice as much half as well, a result that looks like this video:
The other choice is for our students to use technology as a tool. Let technology perform a Google search that will return more relevant information in 2 seconds than two days in the stacks of the local library would yield. Use the "found time" for endeavors that require creative thought. Let Excel crunch the numbers in 2 seconds instead of spending 2 hours with the calculator. Use the "found time" to focus on something of quality.
In a world filled with choices and where interruptions and diversions abound, self-discipline and the ability to focus are going to be the keys to accomplish anything of substance. Like anything else, teachers are being looked to for guidance in this area. That's why we've got to be on the forefront, learning.
The frightening thing is that if someone is going to teach our young people how to use technology as a servant rather than letting it be the master, that someone is going to be us, the "digital immigrants."
One assignment asked the question, "What differences do you see between you as a student and the students of today?" Here is my reply:
I think the issue has to do more with the change in the environment than the change in the person. Students today were not genetically wired any differently than a generation ago. They are products of their environment, and it is an environment which offers far more choices than we knew as students.
I grew up with 3 TV channels (4 if the weather was just right), a radio, a turntable, one telephone in the house, and print media. Of those, the only one of them which was portable was print. In addition, only one held any type of suspense--the phone. Will it ring? If so, who will it be? The environment pretty much lent itself to focusing on the task at hand.
Contrast that scenario to the student of today who has access to over 100 channels, a go-anywhere iPod, go-anywhere cell phone (which rings, delivers text messages, and delivers e-mail), the internet, instant messaging, Facebook, MySpace, etc. The ability to take the cell phone anywhere means students are prone to being interrupted anywhere or interrupting themselves from anywhere and at any time. Curious about who may have sent an e-mail or left something on Facebook, self-interruption fragments their time.
The readings put a positive spin on "multitasking." Notice the dates--2001 and 2005. That's a long time ago in the world of technology. I did a Google search for "multitasking studies." Click the link and see if you get the same impression of what current thought says about multitasking as I did.
What all of this says to me is that time is as finite as it ever has been, yet the demands on that time grow. Our students have two choices. The first is to allow technology to be the master as they allow themselves to overwhelmed with new piece of input feeling as if there is no other choice. The results is that they do twice as much half as well, a result that looks like this video:
The other choice is for our students to use technology as a tool. Let technology perform a Google search that will return more relevant information in 2 seconds than two days in the stacks of the local library would yield. Use the "found time" for endeavors that require creative thought. Let Excel crunch the numbers in 2 seconds instead of spending 2 hours with the calculator. Use the "found time" to focus on something of quality.
In a world filled with choices and where interruptions and diversions abound, self-discipline and the ability to focus are going to be the keys to accomplish anything of substance. Like anything else, teachers are being looked to for guidance in this area. That's why we've got to be on the forefront, learning.
The frightening thing is that if someone is going to teach our young people how to use technology as a servant rather than letting it be the master, that someone is going to be us, the "digital immigrants."
Saturday, September 22, 2007
Be quick...but don't hurry
Sometimes, the best thing to do is jump into a task and get it done. Sometimes, the best thing to do is step back, relax, and plan. Yesterday was a prime example for me.
With about an hour and a half left before time to go home, I started a project involving the assimilation of data which had just become available. My goal was to enter the appropriate parts of the data onto our school system's "Balanced Scorecard" and get the updated scorecard to principals as soon as possible.
"No better time than the present to just knock the whole thing out," I thought. For about the next hour, I put shoulder to the wheel watching the clock all along. The clock seemed to be going faster than the progress on the task at hand. In addition, two phone calls which had to be made before leaving weighed heavily on my mind.
With 30 minutes until time to leave the office, it was obvious I had severely underestimated the time required for the task. Furthermore, I was not enjoying what I was doing. At this juncture in my life, I have pretty much come to the conclusion that being happy doing what I am doing in the moment ought to be a primary focus. Furthermore, I felt frazzled. I found myself feverishly looking for a particular flash drive only to find it was in the pocket of the coat I was presently wearing!
I made a decision which may turn out to be the best decision I make all weekend. I put the project in the briefcase. That left me 30 minutes to plan my weekend and my Monday. I left the office with a clear picture of what I wanted to accomplish that evening, Saturday morning, Saturday afternoon, Sunday afternoon, first thing in the office Monday, early Monday, late morning Monday, and Monday afternoon. I had also charted pretty clearly what I wanted to tackle Tuesday. Finally, I had blasted into the future quite a few things sitting on the task list that stood no chance of being handled in the next few days.
Saturday morning, I put the flash drive in the computer at home, pulled the printouts from the briefcase, and resumed the data project. Just yesterday, I was watching the clock wondering what I had done to deserve such torture. This morning, I was having fun. I was relaxed and listening to the Mormon Tabernacle Choir, an episode of Mission Organization, and a Jay Leno, all from a VCR tape from earlier in the week playing in the background to keep me company.
During my 23-minute commute to and from work, I have listened to many books on tape and CD. Yesterday's ordeal brings to mind one of them: Be Quick But Don't Hurry. The book was written by a former UCLA basketball player who recounted his days under legendary coach John Wooden. The title refers to a piece of advice Wooden gave his players. At first glance, it seems contradictory. In actuality, it's right on the money.
When we are relaxed and "in our zone," we can be quick. Everything flows. Everything is effortless. The activity is fun. When we hurry, we make mistakes. We stumble and find ourselves having to re-do and re-think.
Yesterday, I was trying to hurry. Today, I was quick. The task was the same. The difference is yesterday was work while today was play.
Sometimes, the best thing to do is jump into a task and get it done. Sometimes, the best thing to do is step back, relax, and plan. I think I just got better at distinguishing the one from the other.
With about an hour and a half left before time to go home, I started a project involving the assimilation of data which had just become available. My goal was to enter the appropriate parts of the data onto our school system's "Balanced Scorecard" and get the updated scorecard to principals as soon as possible.
"No better time than the present to just knock the whole thing out," I thought. For about the next hour, I put shoulder to the wheel watching the clock all along. The clock seemed to be going faster than the progress on the task at hand. In addition, two phone calls which had to be made before leaving weighed heavily on my mind.
With 30 minutes until time to leave the office, it was obvious I had severely underestimated the time required for the task. Furthermore, I was not enjoying what I was doing. At this juncture in my life, I have pretty much come to the conclusion that being happy doing what I am doing in the moment ought to be a primary focus. Furthermore, I felt frazzled. I found myself feverishly looking for a particular flash drive only to find it was in the pocket of the coat I was presently wearing!
I made a decision which may turn out to be the best decision I make all weekend. I put the project in the briefcase. That left me 30 minutes to plan my weekend and my Monday. I left the office with a clear picture of what I wanted to accomplish that evening, Saturday morning, Saturday afternoon, Sunday afternoon, first thing in the office Monday, early Monday, late morning Monday, and Monday afternoon. I had also charted pretty clearly what I wanted to tackle Tuesday. Finally, I had blasted into the future quite a few things sitting on the task list that stood no chance of being handled in the next few days.
Saturday morning, I put the flash drive in the computer at home, pulled the printouts from the briefcase, and resumed the data project. Just yesterday, I was watching the clock wondering what I had done to deserve such torture. This morning, I was having fun. I was relaxed and listening to the Mormon Tabernacle Choir, an episode of Mission Organization, and a Jay Leno, all from a VCR tape from earlier in the week playing in the background to keep me company.
During my 23-minute commute to and from work, I have listened to many books on tape and CD. Yesterday's ordeal brings to mind one of them: Be Quick But Don't Hurry. The book was written by a former UCLA basketball player who recounted his days under legendary coach John Wooden. The title refers to a piece of advice Wooden gave his players. At first glance, it seems contradictory. In actuality, it's right on the money.
When we are relaxed and "in our zone," we can be quick. Everything flows. Everything is effortless. The activity is fun. When we hurry, we make mistakes. We stumble and find ourselves having to re-do and re-think.
Yesterday, I was trying to hurry. Today, I was quick. The task was the same. The difference is yesterday was work while today was play.
Sometimes, the best thing to do is jump into a task and get it done. Sometimes, the best thing to do is step back, relax, and plan. I think I just got better at distinguishing the one from the other.
The master in the art of living makes little distinction between his work and his play, his labor and his leisure, his mind and his body, his information and his recreation, his love and his religion. He hardly knows which is which. He simply pursues his vision of excellence at whatever he does, leaving others to decide whether he is working or playing. To him he's always doing both.
- James Michener
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