
The question posed is: What is a technology tool that would be extremely useful for a busy administrator (i.e., one he / she probably isn’t using now)?
My first thought is Outlook synced to a SmartPhone. While Outlook is so universal in terms of being present on our computers, most people use it for e-mail only and use their SmartPhone for calls and e-mail only, ignoring the potential to be the all-in-one storage and retrieval systems for all of our commitments.
With Outlook, I have the ability to drag and drop any e-mail and convert it to an appointment or task with the entire body of the e-mail message safely tucked away in the notes section of that appointment or task. My e-mail Inbox is empty at the end of the day. All of the details which accompany an appointment or task are together. When I get up from the computer, that wealth of information is with my on the BlackBerry.
What a stress-reliever it is to know that nothing is being forgotten. I can concentrate on the one thing which has my attention without having to worry about the several hundred other things I could be doing.
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