Thursday, April 12, 2007

Office update: the problem and the fix

I ran the Office Update earlier this week, a good thing. Afterwards, I realized I could not open my saved searches. Each time, I would get an error message. I also could not re-create them. They would not save.

A Google search put me onto this explanation and the solution.

The workaround presented in the article is as follows:

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, re-enable the Office Saved Searches feature. To do this, follow these steps:

Exit Outlook.

Click Start, click Run, type regedit, and then click OK.

Locate and then click one of the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Options\General

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Options\General

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Options\General

Note If the General subkey does not exist, follow these steps to create the subkey:

Click the Options subkey, point to New on the Edit menu, and then click Key.

Type General, and then press ENTER

On the Edit menu, point to New, and then click DWORD Value.

Type EnableOfficeSavedSearch, and then press ENTER.

Right-click EnableOfficeSavedSearch, and then click Modify.

In the Value data box, type 1, and then click OK.
Note To disable this feature, type 0 in the Value data box. Or, delete the registry key that is mentioned in step 3.

On the File menu, click Exit.

I followed the directions, and my searches were working again!

I was wondering if this problem was just a bug or if Microsoft did this on purpose. I posed the question to an Outlook discussion group and was directed to this explanation. When you reach that site, Expand Vulnerability Details>Microsoft Outlook Advanced Find Vulnerability. I hope a future patch fixed the security problem while still allowing saved searches. Explaining to someone fairly new to Outlook how to set up a saved search is challenge enough. Having to explain how to change the registry is too much!

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