When things are easy, they get done. That premise is one on which I have based much of my work. We are willing, however to do something a li...

Are you tired of recorded messages? When you need help, would you like to speak to a real person? If so, I have a website for you: ...

During my live workshops, I provide an eBook to participants as their "handout." This work, created in PowerPointe and saved as a ...

Do you find yourself spending too much time answering calls from telemarketers and wading through piles of junk mail? If you would like a li...

One of the advantages of Google Calendar is the ability to share it. Embedding a Google Calendar in a website or blog is not only possible, ...

This video illustrates features of the new Evernote Web clipper for Chrome. I did notice a problem that for me was significant. Take a look ...

I had a wonderful time at the Association for Montreal School Administrators Fall Conference this past Friday. During our day together, we c...

While I had read about Clearly, I paid little attention. Ads don't bother me. They are the vehicles which make so many Internet resource...

This post is, for the most part, a re-post of information I shared in February. Last week, in The Daily Home , my article was an introductio...

Good customer service is the norm, but poor customer service is far from rare. You are unhappy. They (halfheartedly and mechanically) apolog...

In the world of technology, good things come and good things go, and when they go, they are generally replaced with better things. iGoogle h...

If you are a subscriber of The Daily Home , you may be here as a result of reading my column in today's paper. Creating an account is th...

If your hard drive crashed today, what would you lose? That's a question I have posed for years during workshops. The "train wreck...

In our busy lives, a to-do list keeps us focused on what we need to be doing. Wouldn't it be great if everyone operated that way? What i...

If you are unfamiliar with Evernote, it is a web-based service allowing you to store information and access it from anywhere: your computer,...

E-mail is great, but not for everything. This short video tells us when e-mail should not be used. Click here to see the video.

What can you and I do that is a little extraordinary? What are we waiting for?

In the last post, we examined the value of using your voice mail's "temporary greeting" function to give callers accurate info...

"Hi, this is Penelope. I am away from my desk right now. If you will leave me a message, I will call you back just as soon as I can....